Author: Masudur Rashid

Imagine placing an order for a product you have been waiting for, only to find out later that the delivery is delayed, or the quality is not up to the mark. What do you do? You write an order cancellation letter. This letter is one of the most practical tools in business communication. It allows buyers to cancel orders politely while keeping the professional relationship intact. In simple words, an order cancellation letter is a formal piece of writing that communicates the decision to cancel a purchase or service. Whether it is due to poor quality, late delivery, or simply…

If you have ever struggled to decide whether you should send an inquiry letter or a request letter, you are not alone. Many students and even professionals mix these two up. After all, both involve asking for something, right? Not quite. While they look similar on the surface, they serve different purposes. Today we will explore the key differences between an inquiry letter and a request letter, look at examples, and learn exactly when to use which. By the end, you will never confuse them again. Clearing the Confusion Inquiry letters and request letters are like cousins in the world…

Have you ever wondered how a simple message can reach millions of people at once? Whether it’s a breaking news story or a viral post, everything follows a fascinating structure called the mass communication process. This process explains how ideas move from one sender to countless receivers through mass media. Understanding this flow helps communicators deliver clear messages and helps audiences interpret them better. Let’s explore how the process works, step by step, with examples and insights. What Is the Mass Communication Process? The mass communication process refers to the journey of a message from a sender to a large…

Written communication is the process of communication in which messages or information is exchanged or communicated within sender and receiver through written form. On the other hand, oral communication is the process of communication in which messages or information is exchanged or communicated within sender and receiver through the word of mouth. The differences between oral and written communication are of followers: Characteristics of Oral Communication Good oral communication must have some characteristics as follows: Clearness: The speech of the communicator must be clear in oral communication. Language should be easy and understandable. Pre-planned: Before communicating orally the speaker should…

Meaning of face-to-face conversation Conversation means the informal discussion among the people. When one person discusses his views, opinion to another person and exchanges their views in the presence of both then it is called face to face conversation. It also includes the face-to-face discussion on a particular issue. In this method, both the information receiver and sender can exchange their views freely and fairly. So, face-to-face conversation is an informal discussion through spoken language and words on a particular issue among the people to exchange their views freely and fairly weighs each other. Advantages of face-to-face conversation: In modern…