Memo is prepared by following a general format. Many organizations use pre-printed memo which have ‘Headings’, ‘To’, ‘From’, ‘Subject’ and ‘Date’. These guide words may not appear in the same order in all types of memo. The following parts...
Preparing memo is a complex matter. In preparing memo, due attention should be given to the messages and receivers. At the same time, clarity of message should be maintained and excessive wording should be avoided. The following techniques should be...
Letter is as an indispensable tool of communication in business. Business letters are used to sell the products, make an inquiry about customers or prices of goods, seek information and advice, maintain good public relation, increase goodwill and perform...
Collection letters are written in a series. Each successive letter becomes stronger in tone. However, letters should be written in such a way so as to collect the dues promptly by maintaining relationships with the customers. a through consideration...
There are wide varieties of business letters like circular letter, inquiry letter, order letter, collection letter etc. all these letters serve important and multidimensional business purposes. The major purposes or objectives of writing business letters are discussed below: Objectives of...