The Business Communication is an educational publication for students and working professionals who need clear, accurate guidance on business communication: business letters, memos, reports, oral and written communication, mass communication, and the many small writing tasks that make up real workplace life.
The site has been online since 2013. It was founded by Masudur Rashid, and many of the early articles were co-written with Ornov Chowdhury Bappi.
What this site covers
The catalogue is organised around the topics taught in undergraduate and graduate business programmes (BBA, MBA, MCom) and the documents you actually have to draft on the job:
- Business letters — definition, formats (block, modified block, semi-block), parts, samples for acknowledgement, complaint, claim, adjustment, recommendation, collection, order, and circular letters.
- Memos — types, format, how to write, common mistakes, and downloadable templates.
- Communication theory — process, models, principles, the 7 Cs, types (verbal, non-verbal, oral, written, visual, mass), and barriers.
- Workplace communication — vertical, horizontal, upward, downward, internal, external, and informal (grapevine) channels.
- Meetings and reports — agendas, minutes, AGM/EGM rules, board meetings, and report writing fundamentals.
- Career documents — resumes, cover letters, application letters, joining letters, interview preparation, and common interview questions.
How articles are written
Each article goes through a simple loop: read the relevant academic syllabi and current workplace practice, draft a clear definition, build comparison tables where two concepts are easy to confuse, write or adapt sample documents, and add a short explanation of when (and when not) to use the convention. Posts are revised whenever the conventions or examples need to catch up — the modification date on the article tells you when that last happened.
In 2026 many older articles were revised with the help of AI writing tools. Not every revision was checked line by line at the time, and some of those revisions included statistics and sources that turned out not to exist. Those have since been removed, and each article is now being reviewed by hand. If a figure is on the page, its source is named and linked.
Editorial policy
- Named authors. Articles are written by the founder, Masudur Rashid; many early articles were co-written with Ornov Chowdhury Bappi. There are no anonymous contributors.
- Honest about AI assistance. AI writing tools have been used to revise some articles. Every article is being reviewed by hand, and unverifiable claims are removed rather than kept.
- Original samples. Sample letters, memos, and emails are written for this site. If a definition or sample is borrowed from a textbook or another source, it is quoted and the source is named.
- Corrections issued in place. When a reader spots an error, the correction goes into the same article that contained it, with a brief note on what was changed and when.
- No paid placements in articles. No products are recommended in exchange for payment, and no editorial content is sponsored.
- Honest about uncertainty. Where conventions vary by region or organisation, the article says so rather than pretending one rule fits all.
Who runs the site
The Business Communication is owned and run by Masudur Rashid (full name: Shek Md Masudur Rashid), founder and editor. He is a long-time business communication educator and certified WordPress developer based in Dhaka, Bangladesh, with more than a decade of experience writing instructional content for students and working professionals.
For the full author bio, areas of expertise, and verified social profiles, see the Our Authors page.
Contact
Have a correction, a topic suggestion, or a question that is not answered in an article? Reach out through the contact page. Email is read every working day; response times depend on the volume of incoming questions, but a personal reply is sent to every legitimate query.