Author: Masudur Rashid

Have you ever played a game of “Chinese Whispers”? You say something to one person, they tell another, and by the time it reaches the last person, the message sounds completely different! Something similar can happen in offices when communication flows up and down through different levels of hierarchy. This, my friend, is where vertical communication comes in. Vertical communication is one of the most common types of communication in any organization. It connects managers, supervisors, and employees in a structured flow of information. It has many advantages, but it also brings a few disadvantages that can slow down communication.…

Business communication divides into several distinct categories, each suited to different organizational needs and contexts. Understanding these types helps you select the right approach for your message, audience, and business objective. What is business communication? Business communication is the structured exchange of information within and outside organizations to achieve specific objectives. It includes everything from a manager assigning tasks to a team member, to a company announcing quarterly earnings to investors, to colleagues coordinating on a project deadline. No single communication type works for every situation. The right choice depends on your audience size, message urgency, and whether you need…

Communication is an essential part of human life. From the moment we wake up to the time we go to bed, we are constantly exchanging messages, whether through words, gestures, or technology. But have you ever wondered how this entire process works? Why sometimes communication succeeds and sometimes fails? To answer such questions, scholars have developed various models of communication. These models help us understand the structure, flow, and function of communication in a simple and systematic way. What Is a Communication Model? A communication model is a theoretical framework that describes how messages are sent, received, and understood between…

Two-way communication occurs when the receiver sends response or feedback to sender’s message. In two-way communication process, the cycle of communication involves the sender first transmitting the message to the receiver. After receiving a message, the receiver decodes it and then sends back his or her reaction to the sender. In two-way communication, information flows in two ways: information form sender to receiver and response from receiver to sender. So it is regarded as the complete communication process. Two-way communication may occur horizontally or vertically in the organization. It can also be a form of symmetrical communication. In terms of…

Feedback is the receiver’s response to a sender’s message, completing the communication cycle. When feedback breaks down, organizations lose millions in productivity, employees disengage, and projects derail. You’ll learn what feedback is, why systemic and behavioral barriers block it, and how to structure feedback that actually changes behavior. What is communication feedback? Feedback is the return message or reaction from a receiver that tells the sender whether the message was understood as intended. It closes the loop in the communication process. Without it, the sender operates blind, unable to gauge whether the message landed or missed entirely. Feedback takes multiple…