Author: Masudur Rashid

Every organization, whether it is a small business or a global corporation, depends on communication. Without it, nothing would move forward. Instructions would remain unclear, tasks would be delayed, and employees would feel lost. Interestingly, communication in the workplace is not just one thing. It comes in two broad flavors, formal and informal. Some people think formal communication is everything. Others believe informal chats run the real show. The truth lies somewhere in between. Both are essential, but they serve very different purposes. So let us dig deeper into the world of formal vs informal communication, find out their key…

Improving listening is largely a matter of mental willful act. Listening is the act of receiving, decoding and attaching the meaning of the spoken words of others. Since listening is a mental willful act its improvement depends on mental determination. If the listener has firm determination to listen the speech attentively it is possible to listen and thus understand the oral message of others. However, the following are general guidelines for improving the listening ability: 1. Deciding to listen well Improving quality of one’s listening ability depends on his or her firm determination to listen well. If we have interest…