Memo transmits information relating to day-to-day activities of an organization. It generally carries orders, instructions, policies, procedures etc. From higher level to lower level of the organization. It is also used to convey suggestions and requests from lower level to upper level. However, the following are the main functions of memo:
Conveying information
For better performance, organizational members require information. Memos are the tools to convey information to various internal parties of an organization. This information may be a new policy, new decision, revision of an existing programmed, the appointment of new managers and announcement of special events, like a picnic, excursion schedule etc.
Making request
Memo is the medium of making requests for internal parties. Through memos, concerned authority can request someone to attend a meeting to supply information or to perform any function.
Providing response
Memo is also used to respond to any request made by memo. Memo conveys the requested information, one’s intention, whether to attend a meeting or in a program.
Presenting information report
Memo is a helpful tool for presenting informal reports. Informal reports are written in memo form to present facts and recommendations that assist managers in making decisions. Subordinates usually write this type of memo.
Solving problems
Memo is also very useful in solving routine and day-to-day operational problems. Memo indicates the ways of performing the job and solving problems. This acts as the guide to action.
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