Author: Masudur Rashid
👋 Hi, I am Masudur Rashid. I studied Management (Honors and Masters) but my real passion has always been Business Communication. Through this blog, I share simple tips, lessons, and resources to help students and professionals communicate with confidence.
Imagine ordering a set of branded office chairs for your company and receiving half of them broken. What would you do? You would probably write a claim letter to the supplier, right? That’s exactly what this topic is about. A letter of claim is a formal message written by a buyer to a seller, pointing out a problem with goods or services and requesting a solution. It is one of the most common forms of business correspondence, especially in trade and customer service. In this detailed guide, you’ll learn what a claim letter is, how to write it effectively, and…
A number of means can be used to communicate internally. The media should be chosen according to the nature of the information. The most commonly used forms are as follows: Memo or memorandum: Memorandum or memos are an in internal short note or letter in which information exchanged among superiors and subordinates or same position of employees in the organizational structure. Report: Report is an organized statement of facts and findings that contains information obtained by proper inquiry, examination and evaluation of any past event relating to a particular subject or problem that helps to decision making. Notice board: Notice…
The business letter refers to formal written letter where business-related issues and information are exchanging with the suppliers, customers, banks, insurance companies and other external parties of the organization. On the other hand, personal letter is written for exchanging personal or family affairs with family members, relatives, friends, lovers, teachers, students etc. are known as personal letter. The differences between business letter and personal letter are as follows: Basis Business letter Personal letter Nature: Business letter or commercial letter it is impersonal and universal in nature. Personal letter it fully personal in nature. Purpose: Business letter is exchanging various business-related…
Have you ever walked into a project meeting expecting clarity but walked out with even more confusion? You are not alone. Many teams spend hours in meetings that end without decisions or clear next steps. The truth is, project meetings can either push work forward or hold it back. Running an effective project meeting is not rocket science. It is about preparation, structure, and follow-up. With the right approach, meetings can boost collaboration, uncover risks, and keep projects on track. Without it, they turn into time-consuming chatter. In this guide, we will explore how to facilitate productive project meetings. You…
When communication takes place by means of any visual aid, it is known as visual communication. Such as facial expression, gesture, eye contact, signals, map, chart, poster, and slide, sign etc. 1. Body language: Some parts of our body can express many indications without any sound. Message can be transmitted with the help of our body movements which is called body language. Body language is a form of visual communication, which consists of posture, gestures, facial expressions, eye movements etc. Facial expression: A facial expression is one or more motions or positions of the muscles in the skin of face.…

