Author: Masudur Rashid

Ever walked into an office and found a notice board full of announcements, a memo lying on the desk, and an email circular in your inbox? Confusing, right? All three look like they are doing the same job. But here is the truth: they are not the same at all. Circular letters, memos, and notices are akin to three siblings, each with its unique characteristics. They live in the same family of communication, but each has its own personality and purpose. If you use one in place of the other, you might end up confusing your audience. In this post,…

Upward communication works like a bridge between employees and management. It allows ideas, concerns, and suggestions to reach decision-makers, helping them grasp the situation better. However, this flow of information does not happen automatically. You need proper channels of upward communication to make it smooth, frequent, and effective. If you have read our posts on strategies for upward communication and barriers to upward communication, you already know why this topic is so important. This article explores different methods, from traditional suggestion boxes to modern tools like Slack, to encourage a collaborative workplace. What Are Upward Communication Channels? Upward communication channels…

Communication is the exchange of information, news, ideas, feelings, and views between persons. In the process of communication, information flows from sender to receiver. Organizations are mainly concerned with two types of communication. These are internal communication and external communication. Internally, communication occurs horizontally and vertically. Moreover, these communications may occur formally and informally. The following diagram shows the various types of communication: Types of Business Communication A. Communication-based on parties involved Communication is mainly two types on the basis of parties involved in the communication process. These are internal communication and external communication. Internal communication: Internal communication refers to…

We often talk about the importance of communication at work, but most of the time the focus sits on downward communication. Leaders send instructions, policies, and announcements to employees, and that is it. What gets less attention is the reverse flow, upward communication, where employees share their ideas, concerns, and feedback with management. In earlier posts, we explored the benefits of upward communication and the barriers that block it. Those articles made one thing clear: upward communication is powerful, but it does not always work easily. That is why this guide will move past the theory and dive into practice.…

Horizontal communication occurs between people holding the same hierarchical position. Both written and oral methods are used to make horizontal communication effective. The methods or media or horizontal communication are discussed below: At last, it can be concluded that the efficacy of horizontal communication primarily depends on verbal means, yet written methods can be used to transmit important messages. Differences Between Horizontal and Vertical Communication Horizontal and vertical communications are the two different types of internal communication. These two types of communications differ in the following ways: Key Differences Let’s simplify the contrast between these two directions of communication with…