Author: Masudur Rashid

Internal communication is the process of exchanging information among people of different levels or internal participants within the organization. This form of communication simply involves the use of internal communications strategy aimed towards business success. Internal comms involves proper communication within the business organization across all hierarchical levels. On the other hand, external communication is an informal exchange of information and messages between an organization and other organizations, groups or individuals outside its formal structure. The important differences between internal and external communication are as follows: Difference between interpersonal and intrapersonal communication Intrapersonal communication is the process of sensing, thinking,…

It is impossible to formulate a specific list of functions of private secretary. The functions of a private secretary mainly depend on the nature of his employer’s business. He has to perform as he is asked by his master. However, the following functions are generally performed by the private secretaries: Routine Office Works: Private Secretaries are mainly responsible for performing various routine office works of their respective employers. Sending and receiving letter filling indexing sand preserving the important papers and documents taking dictations and composing them in computer etc are the main office works of a private secretary. Maintaining Public…

Have you ever sent an important document, payment, or even a job application and waited anxiously for confirmation? That is where the acknowledgement letter saves the day. In business communication, this simple yet powerful letter ensures the sender knows their goods, documents, or information have been received. Acknowledgement letters may not be as persuasive as a business sales letter or as detailed as an order letter, but they play a vital role in maintaining trust, professionalism, and accountability. In this guide, we will explore what acknowledgement letters are, why they matter, how to write them, and provide sample templates you…

Leaving a job is never easy. Whether you are stepping into a new role, taking a career break, or simply moving on for personal reasons, the way you resign can have a lasting impact. Many employees make the mistake of leaving casually, with just a quick chat with the boss. However, in the world of professional communication, that is not enough. You need to submit a business resignation letter. A resignation letter is not just a piece of paper that says goodbye. It is a formal business document that records your intention to leave, sets your last working day, and…

Adjustment letter is the reply letter referencing a corrective action to the buyer’s complaint or claim. In other words, when seller or delivery authorities write the letter in response to the complaint or claim letter regarding any defective product of the buyer is known as claim adjustment letter. This letter informs the customer either acceptance or rejection of their complaints and claims. Acceptance of the claims may take different forms such as simply admittance of mistake, or taking positive actions which can include the payment of compensation. Adjustment notice or reply to complaint letter plays a vital role in enhancing…