Author: Masudur Rashid

Adjustment letter is the reply letter referencing a corrective action to the buyer’s complaint or claim. In other words, when seller or delivery authorities write the letter in response to the complaint or claim letter regarding any defective product of the buyer is known as claim adjustment letter. This letter informs the customer either acceptance or rejection of their complaints and claims. Acceptance of the claims may take different forms such as simply admittance of mistake, or taking positive actions which can include the payment of compensation. Adjustment notice or reply to complaint letter plays a vital role in enhancing…

A market report is like a mirror that reflects the health, direction, and trends of a market. Business leaders, students, and even researchers depend on these reports to make smart decisions. Imagine buying a car without checking its mileage or service record. Would you feel confident? Probably not. Similarly, a business decision without a proper market report is like driving blind. The structure of a market report matters as much as its content. A clear, well-organized report helps readers find what they need quickly. It also ensures that no critical detail is lost in a pile of words. In this…

If you’ve ever worked on a team project, you’ve probably practiced horizontal communication without even realizing it. When two colleagues share information, discuss a plan, or solve a problem together without going through their boss, that’s horizontal communication in action. It might sound simple, but this type of communication is the secret sauce behind teamwork, productivity, and innovation in every successful organization. Still, just like any good thing, it comes with its own challenges. In this post, we’ll dive deep into the advantages and disadvantages of horizontal communication, explore real examples, and learn how to make it truly effective in…

Mass communication agencies are those organizations or bodies that collect and gather information from various sources and disseminate that information to a large number of audiences by using appropriate media. The important agencies of mass communication are discussed below: Press association Press association collects various news, pictures, photographs, etc. from different sources and disseminate them through newspapers, periodicals, television, radio, and other news agencies. Bangladesh sang bad Sangstha (BSS), Eastern News Agencies (ENA), Press Trust of India (PTI), etc. are the examples of the press association. Syndicate of reporters The syndicates of reports supply their collected background information, photograph and…

A successful business report is an essential medium of communicating factual information within and outside the organization. In writing a good report, the writer has to follow some sequential steps. The major steps are as follows: 1. Determination of purpose The first step in writing a report is to determine the purpose for business report writing. Every report deals with a specific problem and aims towards achieving predefined business goals. Therefore, the business owner should know exactly the nature of report problem. This step includes the answers of what, why, and when to write the report. 2. Developing a working…