Adjustment letter is the reply letter referencing a corrective action to the buyer’s complaint or claim. In other words, when…
Stage -1: Sending statement of account Specimen: Assume that one of your customers has purchased goods having a value of…
Have you ever been so frustrated with someone that you felt like saying, “This is your last chance, or else”?…
Collection letters are written in series. Each successive letter comes stronger in tone. However, letters should be written in such…
Dunning letters are usually written in a series. In each successive stage of the collection series, the message becomes stronger…