Author: Masudur Rashid

We often think of communication at work as something official. Emails, memos, or meetings usually come to mind. But let us be honest, most of the time, people learn more from a quick chat in the hallway or a casual message on WhatsApp. This type of exchange, known as informal communication, is natural and fast. Now here comes the tricky part. Informal communication is powerful, but without ethics, it can be dangerous. A joke may cross the line, a rumor may damage trust, or private details may spread without consent. That is why understanding the ethics in informal communication is…

Have you ever wondered why banks seem obsessed with paperwork? Even for a simple request, they want it in writing. That is because in the banking world, nothing is more important than official records. And the most reliable record of all is a letter. In simple terms, a letter in connection with a bank is a formal written communication between the bank and its customers, or sometimes between two banks. It covers everything from opening an account to sanctioning a loan or even resolving a complaint. This article will guide you through the meaning, types, structure, principles, and future of…

Memo and email are two common tools in modern communication. Students often ask which one fits a situation better. Interestingly, the answer is not the same every time. It depends on your purpose, your audience and how official the message is. If you want to understand professional communication in a simple way, this guide will walk you through the differences with clear examples and friendly explanations. Before choosing between memo and email, it helps to know how they work inside an organization. Many learners study them along with the basics of written communication. That topic explains how written messages support…

Adjustment Grant letter-01: Rafee Enterprise, 33, Islamia Market, Nowabpur Dhaka, whole seller of a fluorescent marker, has received a claim letter from Nujhat Stationaries, Nilkhet, Dhaka for replacing one packet of marker. Write an adjustment grant letter informing the customer that he will get the new supply within next two days. Overview of Adjustment Letter Dissatisfied customers write a complaint and claim letters either to the seller of goods or to the transportation authority, while the recipient of complaint and claim letters writes adjustment letter. A customer writes a complaint letter if he finds anything unsatisfactory with the product he…

Upward communication may seem like a management buzzword, but it’s actually a simple and effective way to maintain a healthy organization. It is the process where information flows from employees to managers, creating a loop of feedback that helps companies grow. In recent posts, we’ve covered upward communication, discussing its benefits, barriers, strategies, and future in remote work. This article brings everything together in one place. Here, you’ll get straightforward answers to some of the most common questions folks have about upward communication, all in a simple and easy-to-understand way. So, let’s jump into the questions you are probably asking…