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You are here: Home / Non-Verbal Communication / What is verbal communication and Non-verbal communication?

What is verbal communication and Non-verbal communication?

Posted By The Business Communication 19 Comments

What is verbal communication?

When messages or information is exchanged or communicated through words, it is called verbal communication. There are two types of communication in this sub-group; they are:

Table of Contents

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  • What is verbal communication?
  • What is non-verbal communication?
  • Characteristics of non-verbal communication
  • Major types of Verbal and Non-verbal communication
    • Types of verbal communication
    • Types of non-verbal communication

Written and oral communication: this communication process takes place through face-to-face conversations, group discussions, counselling, interview, radio, television, calls, memos, letters, reports, notes, email, etc. Some definitions of verbal or spoken communication are as follows:

According to Bovee and others: Verbal communication is the expression of information through language which is composed of words and grammar.”

According to Penrose and others, “Verbal communication consists of sharing thoughts thought the meaning of words.”

So, verbal communication is the process of exchange of information or message between two or more persons through written or oral words.

The tone of voice can portray different connotations; whether it is a vocal tone, angry tone, or any other voice tone will make a huge difference in communication.

What is non-verbal communication?

When messages or information is exchanged or communicated without using any spoken or written word, it is referred to as nonverbal communication. Nonverbal communication (NVC) is usually understood as the communication process involving sending and receiving wordless messages.

Non-verbal communication

Non-verbal communication is a powerful arsenal in face-to-face communication encounters, expressed consciously in the presence of others and perceived either consciously or unconsciously. Much of non-verbal communication is an unintentional communicative gesture as people may not even be aware that messages are being relayed. Non-verbal communication takes place through gestures, body posture, eye contact, body position, physical proximity, touching, etc. Below are some important definitions of non-verbal communication:

According to L. C. Bove and others, “Non-verbal communication is communication that takes place through non-verbal cues: through such form of non-verbal communication as gesture, eye contact, facial expression, clothing and space; and through the non-verbal vocal communication known as Para-language.”

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According to Lesikar and Pettit, “Nonverbal communication means all communication that occurs without words (body movements, space, time, touch, voice patterns, color, layout, design of surroundings.)”

According to Himstreet and Baty, “Non-verbal communication includes any communication occurring without the use of words.”

Non-verbal communication is the exchange of information or message between two or more persons through gestures, facial expressions, body position, eye contact, proximity, touching, etc. and without using any spoken or written word.

Characteristics of non-verbal communication

Nonverbal communication is any information that is communicated without using words. The important characteristics of non-verbal communicative gestures are as follows:

  • No use of words: it is generally a communication without words or language like oral or written communication. It uses nonverbal behavior like gestures, facial expressions, lack of eye contact, body position, physical proximity, body language, touching, etc. for interpersonal communication.
  • Culturally determined: some nonverbal communication are learned during childhood, passed on to you by your parents and others with whom you associate. Through this process of growing up in a particular society, you adopt the taints and mannerisms of your social space and cultural group.
  • Different meaning: nonverbal symbols and gestural communication can have many meanings. Cross-culture aspects of communication give various meanings to same expression in respect of non-verbal communication.
  • Vague and imprecise: nonverbal communication is quite vague and imprecise. Since in this communication, there is no use of words or language which expresses clear meaning to the receiver.
  • May conflict with verbal message: nonverbal communication is so deeply rooted, so unconscious, that you can express a verbal message and then directly contradict it with a nonverbal message.
  • Largely unconscious: nonverbal communication is unconscious in the sense that it is usually not planned nor rehearsed nor require any learning activities with its attributed level of understanding. It comes almost instantaneously.
  • Shows feelings and attitudes: Facial expressions, gestures, body movements, the way you use your eyes – all communicate your feelings and emotions to others. It helps to provide a personal level of understanding as a communication of compassion which could be a barrier to effective communications.
  • Informality: nonverbal communication does not follow any rules, formality or structure like other communication skills. Most of cases people unconsciously and habitually engaged in non-verbal communication by moving the various parts of the body; whether during educational communication, communication on success, or communication during teaching.

Major types of Verbal and Non-verbal communication

There are conversational gestures and symbolic gestures that promotes cultural values and effective communication in our daily life. Some of their types known are listed below;

Types of verbal communication

  • Intrapersonal communication;
  • Interpersonal communication;
  • Small group communication; and
  • Public communication.

Types of non-verbal communication

  • Body movement and postures;
  • Facial expressions;
  • Gestures;
  • Eye contact; and
  • Touch.

Both spoken and nonverbal communication are essential in everyday life. However, how we utilize them in conveying effective messages is what counts. You must stay clear of sending information with wrong signals to avoid mixed message or bad body language. Always relay messages with top-notch effectiveness!

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Filed Under: Non-Verbal Communication, Types of Communication Tagged With: Characteristics of non-verbal communication, Meaning of verbal communication, What is non-verbal communication?, What is verbal communication?

Reader Interactions

Comments

  1. Eberechi onyedikachi miriam says

    June 2, 2016 at 11:25 pm

    What is channel communication

    Reply
    • Joseph wangoi says

      September 2, 2016 at 8:24 pm

      Means of conveys massages during communication

      Reply
  2. nicholaus. Elias says

    December 1, 2016 at 1:32 pm

    Thanks my demands fulfilled with explanation provided

    Reply
  3. umar mustapha says

    March 7, 2017 at 11:24 pm

    i am supporting all comments

    Reply
  4. GNANASEKARAN S says

    November 9, 2017 at 10:06 pm

    Clearly understand.

    Reply
  5. Akinmuboni Taiwo says

    November 22, 2017 at 10:44 pm

    Great

    Reply
  6. Shylet Tshireletso says

    January 28, 2018 at 4:47 pm

    Quite explicit and informative.

    Reply
  7. Ben singh says

    May 24, 2018 at 9:32 pm

    Well done sir

    Reply
  8. thandy says

    August 2, 2018 at 11:44 pm

    lovely thank you

    Reply
  9. Amar jadhav says

    October 11, 2018 at 3:09 pm

    Good understand 👌👌

    Reply
  10. Stephen phiri says

    November 22, 2018 at 7:21 pm

    noted

    Reply
  11. Kate Alu-Ewah says

    December 10, 2018 at 5:10 pm

    Please how do i reference the quot from Pen Ross in my project?

    Regards ans thank you

    Kate

    Reply
  12. Tho Nguyen says

    March 31, 2019 at 12:34 am

    May I have the reference list of the definitions? Thank you so much!!

    Reply
  13. pinaasa says

    March 2, 2020 at 12:27 pm

    now i understand

    Reply
  14. HULLEY MATUO DIALLO says

    November 19, 2020 at 2:47 am

    OK WHAT ARE SOME EXAMPLES OF VERBAL COMMUNICATION

    Reply
  15. Yash says

    March 4, 2021 at 12:04 am

    Best for understand

    Reply
  16. iqra says

    May 27, 2021 at 3:25 pm

    learn a lot from this….. understandable easily Carry on

    Reply
  17. Kedarnath Sa says

    October 1, 2021 at 1:34 pm

    Thanks🙏

    Reply
  18. Andreas Banda says

    July 22, 2022 at 2:12 pm

    Am kindly asking for references

    Reply

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