Adjustment letter is the reply letter referencing a corrective action to the buyer’s complaint or claim. In other words, when seller or delivery authorities write the letter in response to the complaint or claim letter regarding any defective product of the buyer is known as claim adjustment letter. This letter informs the customer either acceptance […]
Letter Writing
Sample of collection letter | Specimen of collection letters
Stage -1: Sending statement of account Specimen: Assume that one of your customers has purchased goods having a value of TK. 1,00,000. The last date of payment is November 25, 2013. Send a statement of account to his customer. Sending a statement of account Stage-2: Reminder letter (First Reminder letter) Specimen: Assume that a customer […]
Features of ultimatum letter | final letter of dunning letter series
Dunning letter is written in a series. The series starts with sending a statement of account. After that, reminder letters are sent. If reminder letters do not work, credit department sends an inquiry and discussion letter. If this letter also fails to produce department sends an inquiry and discussion letter. If this letter also fails […]
Factors to be considered in writing collection letter
Collection letters are written in series. Each successive letter comes stronger in tone. However, letters should be written in such a way so as to collect the dues promptly by maintaining relationships with the customers. A thorough consideration of the following factors may help the seller to achieve the goal of writing collection letters: Expressing […]
Methods of writing collection letters | Stages of writing collect letter
Dunning letters are usually written in a series. In each successive stage of the collection series, the message becomes stronger or insistent. The series contains the following: Sending statement of accounts Reminder letter Inquiry and discussion letter Appeal and urgency letter and Ultimatum and warning letter The Series of Collation Letters is Discussed Below Sending […]