Close Menu
The Business CommunicationThe Business Communication
    What's Hot

    Email vs Printed Collection Letters: Pros, Cons & Best Practices

    October 16, 2025

    Acknowledgement Letter: What It Is & How to Write

    October 12, 2025

    Sales Letter: Persuasive Techniques & Sample Templates

    October 12, 2025
    Facebook X (Twitter)
    The Business CommunicationThe Business Communication
    Button
    • Basics
      1. Introduction
      2. Communication Skills
      3. Modern Communication
      4. View All

      Medical Appointment Inquiry Email (Clinics/Hospitals)

      September 22, 2025

      Functions of Mass Communication – The Business Communication

      December 28, 2024

      Grapevine Communication | Factors Liable for Operating Grapevine

      December 7, 2024

      Characteristics of Mass Communication

      November 13, 2024

      What Is Communication Style | Classification Of Communication Style

      January 1, 2025

      8 Ways To Improve Your Listening Skills

      August 8, 2024

      Meaning Of Cross-Cultural Communication

      July 9, 2024

      Various Styles Reading or Techniques of Reading

      March 26, 2024

      Essentials for Successful Mass Communication

      December 16, 2024

      What Is Multimedia In Communication || Importance Of Multimedia

      November 24, 2024

      Scope of Mass Communications

      October 16, 2024

      What Is The Video Conference? Advantages & Disadvantages of Video Conferencing

      September 19, 2024

      Email vs Printed Collection Letters: Pros, Cons & Best Practices

      October 16, 2025

      Acknowledgement Letter: What It Is & How to Write

      October 12, 2025

      Sales Letter: Persuasive Techniques & Sample Templates

      October 12, 2025

      30+ Sample Complaint Letter for Different Situations

      October 12, 2025
    • Forms of Communication
      • Oral Communication
      • Non-Verbal Communication
      • Report Writing
    • Written Communication
      1. Letter Writing
      2. Circular Letter
      3. inquiry letter
      4. Ultimatum Letter
      Featured
      Letter Writing

      Email vs Printed Collection Letters: Pros, Cons & Best Practices

      By Masudur RashidOctober 16, 2025
      Recent

      Email vs Printed Collection Letters: Pros, Cons & Best Practices

      October 16, 2025

      Acknowledgement Letter: What It Is & How to Write

      October 12, 2025

      Sales Letter: Persuasive Techniques & Sample Templates

      October 12, 2025
    • In Business
      1. Company Meeting
      2. Employment Communication
      3. Secretarial Functions
      4. View All

      The Ultimate Company Meeting Guide: Definition, Types, Process, Advantages & Disadvantages

      May 4, 2025

      Pre-requisites of a Valid Meeting in Business Studies

      December 17, 2024

      Definition of Meeting and Objective of Meeting

      November 27, 2024

      Meaning of Company Secretary | Appointment of Company Secretary

      September 4, 2024

      Guidelines for Facing Employment Interview

      October 3, 2024

      Functions of a Private Secretary

      November 26, 2024

      What Is Organizational Communication – Types of Organizational Communication

      September 17, 2024

      What is Secretary? Types of secretary

      July 11, 2024

      Qualifications of a Private Secretary

      March 22, 2024

      Email vs Printed Collection Letters: Pros, Cons & Best Practices

      October 16, 2025

      Acknowledgement Letter: What It Is & How to Write

      October 12, 2025

      Sales Letter: Persuasive Techniques & Sample Templates

      October 12, 2025

      30+ Sample Complaint Letter for Different Situations

      October 12, 2025
    • Internal Communication
      1. Downward Communication
      2. Horizontal Communication
      3. Upward Communication
      4. View All

      Upward vs Downward vs Horizontal Communication: Key Differences

      September 8, 2025

      The Effectiveness of Downward Communication

      February 29, 2024

      Advantage And Disadvantages of downward communication

      November 21, 2013

      Objectives of downward communication

      November 20, 2013

      Upward vs Downward vs Horizontal Communication: Key Differences

      September 8, 2025

      Advantages and Disadvantages of Horizontal Communication

      December 24, 2024

      Meaning of Horizontal Communication

      October 12, 2024

      Differences between horizontal and vertical communication

      November 30, 2013

      Checklist: 10 Ways to Make Upward Communication More Effective

      September 13, 2025

      FAQs: Answering Common Questions on Upward Communication

      September 13, 2025

      Leadership Styles That Encourage Employees to Speak Up

      September 13, 2025

      Advantages and Disadvantages of Upward Communication

      September 13, 2025

      Email vs Printed Collection Letters: Pros, Cons & Best Practices

      October 16, 2025

      Acknowledgement Letter: What It Is & How to Write

      October 12, 2025

      Sales Letter: Persuasive Techniques & Sample Templates

      October 12, 2025

      30+ Sample Complaint Letter for Different Situations

      October 12, 2025
    The Business CommunicationThe Business Communication
    Home » Internal Communication » Internal vs External Communication | Interpersonal vs Intrapersonal Communication | Media of External communication

    Internal vs External Communication | Interpersonal vs Intrapersonal Communication | Media of External communication

    By Masudur Rashid8 Comments3 Mins Read Internal Communication
    Facebook Twitter Reddit WhatsApp Telegram Pinterest LinkedIn Email
    Share
    Facebook Twitter Pinterest WhatsApp Email

    Internal communication is the process of exchanging information among people of different levels or internal participants within the organization. This form of communication simply involves the use of internal communications strategy aimed towards business success. Internal comms involves proper communication within the business organization across all hierarchical levels.

    On the other hand, external communication is an informal exchange of information and messages between an organization and other organizations, groups or individuals outside its formal structure. The important differences between internal and external communication are as follows:

    Differences between internal and external communication

    Difference between interpersonal and intrapersonal communication

    Intrapersonal communication is the process of sensing, thinking, perception, evaluating and interpreting events within the self-mind of an individual. For intrapersonal communication, different persons may respond differently to a single message because of differences in their individual level of perception and thinking.

    On the other hand, interpersonal communication occurs when two individuals are involved or exchange ideas, information, opinions, feelings relating to the personal, social, organizational, national and international matter who are located in the same place. Interpersonal communication can involve both internal and external audiences and requires good communication skills to ensure effective communication amongst participants. Here, employee and customer feedback plays a huge role.

    The important differences between interpersonal and intrapersonal communication are as follows:

    Difference between interpersonal and intrapersonal communication

    External Communication Examples or Medias

    There are various means or channels of external communication. These are as follows:
    • Telephone: The most commonly used means of external communication is telephone. Nowadays every medium and large-sized organization has a telephone by which the organization can communicate externally. Nowadays, distinct entities within the organization structure utilizes modern communication tools such as mobile phones to improve communication amongst the remote teams, internal teams, and external teams.
    • Telex and fax: One of the popular means of external communication is telex and fax. To communicate with foreign organizations telex and fax are the best and quick channels but it is not affordable to small organizations. It helps promote organization exchange and increases external communication deals domestically and internationally.
    • Local messenger: Local messengers can be used to communicate externally in the local areas. As it is expensive, its use is limited. It allows for informal communication between business entities and target audience.
    • Face to face conversation: Sometimes this media is used to exchange information with other organizations. It is an important means because both parties talk face to face. This type of communication involves personal contact and boosts company image across the vast business environment. It also helps to build a strong community on a daily basis.
    • Mass communication: External communication can be performed through mass communication. Nowadays many organizations take advantage of mass media to communicate externally and even promote external campaigns. Mass media are newspapers, radio, television, etc.
    • Internet: The fastest media of external communication is internet. To access the internet facility you must have a telephone set or a computer set with a functioning network provider. It connects the world and provides access for prompt transfer of information. This mode of communication is used for business communication and with the introduction of social media platforms, through social media posts, companies can reach out to potential customers and garner better attention of customers.
    • Others:  Some other means of communication that serves as a bridge for communications from management to employees across the organization structure include e-mail, Courier, Satellite, Information service, etc. This type of communication channel ensure adequate communication between individuals, communication from managers to employees, and erases communication gaps and improves business chances of success.
    Difference between interpersonal and intrapersonal communication Differences between internal and external communication Media or means of external communication
    Share. Facebook Twitter Pinterest LinkedIn WhatsApp Reddit Email
    Previous ArticleWhat is Internal Communication? Characteristics of Internal Communication
    Next Article What is External Communication? Objective of External Communication
    Masudur Rashid
    • Facebook
    • X (Twitter)
    • Instagram
    • LinkedIn

    👋 Hi, I am Masudur Rashid. I studied Management (Honors and Masters) but my real passion has always been Business Communication. Through this blog, I share simple tips, lessons, and resources to help students and professionals communicate with confidence.

    Related Posts

    Internal Communication 07 Mins Read

    Role of Informal Communication in Shaping Workplace Culture

    Internal Communication 07 Mins Read
    Upward Communication 05 Mins Read

    Checklist: 10 Ways to Make Upward Communication More Effective

    Upward Communication 05 Mins Read
    Internal Communication 06 Mins Read

    FAQs: Answering Common Questions on Upward Communication

    Internal Communication 06 Mins Read
    Upward Communication 05 Mins Read

    Leadership Styles That Encourage Employees to Speak Up

    Upward Communication 05 Mins Read
    View 8 Comments

    8 Comments

    1. Frank on June 22, 2015 3:27 am

      Excellent post. I used to be checking constantly this blog and I am inspired!
      Very useful information specifically the closing part 🙂 I deal
      with such info a lot. I was looking for this particular information for a long time.

      Thank you and good luck.

      Reply
    2. Muhammad usman on January 14, 2016 12:50 am

      It is very helpful for every one.I hope you try to more better. Thanks

      Reply
    3. Naima Malik on April 26, 2016 12:27 pm

      Learn much information from here thanks to give it to us to inform us

      Reply
    4. Padmini Janardhanan on May 8, 2016 12:01 pm

      well presented. crisp and nice. thanks

      Reply
    5. Rajmata mishra on December 3, 2018 8:37 am

      Very nice explanation and the words are very understandable

      Reply
    6. Daniel kilion ovye on June 16, 2019 7:19 pm

      The most readerble write up easy to understand

      Reply
    7. Gladys Aceng on July 3, 2019 7:50 pm

      Good presentation

      Reply
    8. Shane McDonald on June 19, 2021 7:58 pm

      Really good perspectives, the way the tables are done to show the difference between the types of communication is very helpful especially to students who are learning this for the first time.

      Reply
    Leave A Reply Cancel Reply

    This site uses Akismet to reduce spam. Learn how your comment data is processed.

    Subscribe to Updates

    Get the latest business communication news from TBC.

    By signing up, you agree to the our terms and our Privacy Policy agreement.

    Check your inbox or spam folder to confirm your subscription.

    Top Picks

    Medical Appointment Inquiry Email (Clinics/Hospitals)

    Trying to call a clinic and being stuck on hold for ten minutes can be…

    Functions of Mass Communication – The Business Communication

    Mass communication serves public messages quickly to a large number of people who are far…

    Grapevine Communication | Factors Liable for Operating Grapevine

    Communication through grapevine is a matter of spontaneous feelings. Some personal matters and other situations…

    Characteristics of Mass Communication

    Mass communication is very similar to other forms of communication. It involves people, messages, channels,…

    Welcome to TheBusinessCommunication.com, your guide to clear and effective business communication. Here you will find simple lessons on report writing, letters, meetings, oral and written communication, and modern tools like email or virtual meetings. Our mission is to make learning communication easy, practical, and fun, so you can apply it in your studies, career, and everyday life.
    We're social. Connect with us:

    Facebook X (Twitter) YouTube LinkedIn RSS
    Top Insights

    Email vs Printed Collection Letters: Pros, Cons & Best Practices

    Acknowledgement Letter: What It Is & How to Write

    Sales Letter: Persuasive Techniques & Sample Templates

    Subscribe to Updates

    Get the latest business communication news from TBC.

    By signing up, you agree to the our terms and our Privacy Policy agreement.

    Check your inbox or spam folder to confirm your subscription.

    Copyright © 2025 TheBusinessCommunication. All Rights Reserved.
    • Home
    • About Us
    • Contact US
    • Our Authors
    • Privacy Policy
    • Terms and Conditions

    Type above and press Enter to search. Press Esc to cancel.