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You are here: Home / Introduction / What is Communication Process? Steps of Communication Process

What is Communication Process? Steps of Communication Process

Posted By The Business Communication 58 Comments

Communication process consists of some interrelated steps or parts through which messages are sent from sender to receiver. The process of communication begins when the sender wants to transmit a fact, idea, opinion or other information to the receiver and ends with receiver’s feedback to the sender. The main components of communication process are sender, message, channel of communication, receiver and feedback. In the following paragraphs, some definitions of the communication process are quoted:

Robert Kreitner defined, “Communication process is a chain made up of identifiable links. The chain includes sender, encoding, message, receiver, decoding, and feedback.”

In the opinion of S. K. Kapur, “The communication process is the method by which the sender transfers information and understanding to the receiver.”

According to Bovee, Thill and Schatzman, “The communication process consists of six phases linking sender and receiver.”

C. B. Mamoria has pointed out the parts of communication process by saying, “That communication process model is making up of seven steps or parts: a. the communication b. Encoding c. The message and the medium or channel, d. reception by the feceiver e. decoding f. Action and g. feedback.”

The following diagram represents the communication processcommunication process

Thus, it is clear that communication process is the set of some sequential steps involved in transferring messages as well as feedback to messages conveyed by the recipient. The process requires a sender who transmits message through a channel to the receiver. Then the receiver decodes the message and sends back some type of signal or feedback which could be positive feedback or otherwise. However, the model of communication differ and plays a crucial role in communication whilst promoting message transmission.

Steps of Communication Process

The communication process refers to the steps through which communication takes place between the sender and the receiver. This process starts with conceptualizing an idea or message by the sender and ends with the feedback to messages conveyed from the receiver. In details, communication process consists of the following eight steps of communication:

  • Developing idea by the sender: In the first step, the communicator develops or conceptualizes an idea to be sent. It is also known as the planning stage since in this stage the communicator plans the subject matter of communication. It is the most essential components of the key components of a communication channel. It is a deliberate process that envisions what to commute and the overall goal of communication.
  • Encoding: Encoding means converting or translation the idea into a perceivable form that can be communicated to others. This is sequential with the choice of communication method and communication objectives intended to use for sending the message.
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  • Developing the message: After encoding, the sender gets a message that can be transmitted to the receiver. The message can be an oral or verbal message, written message, symbolic or nonverbal message. For example, when people talk, speech is the message; when people write a letter, the words and sentences are the message; when people cries, the crying is the message. Whether it is a non-verbal message or verbal message or body language; the components of speech, action, and texts are the components of a clear message and effective communication. In this stage, communication skills are regarded essential for current and future communication as it determines the quality of message sent to prevent misunderstood messages.
  • Selecting the medium: communication mediums are channel of communication or means of transmitting the message to the receiver. Once the sender has encoded his thoughts or ideas into a message, the next step is to select a suitable medium for transmitting it to the receiver. The medium of communication can be speaking, writing, signaling, body gestures, facial expressions,  etc.
  • Transmission of message: In this step, the sender actually transmits the message through chosen medium. In the communication cycle, the tasks of the sender end with the transmission of the message. This can involve the use of communication technology and other form of communication such as telephone conversation, radio message, human communication to send nonverbal messages and actionable messages to a receiver for decoding.
  • Receiving the message by receiver: This stage simply involves the reception of sender’s message by the receiver. The message can be received in the form of hearing, seeing, feeling and so on. This is dependent on the choice of communication model and transmission model used by the sender.
  • Decoding: Decoding is the receiver’s interpretation of the sender’s message. Here the receiver converts the message into thoughts and tries to analyze and understand it through a decoding process. Effective communication can occur only when both the sender and the receiver assign the same or similar meanings to the message. The ability to decode messages makes communication an ongoing process between communication partners.
  • Feedback: The final step of communication process is feedback. Feedback means receiver’s response to sender’s message. It increases the effectiveness of communication. It ensures that the receiver has correctly understood the message. Feedback is the essence of two-way communication and can simply be regarded as the elimination of poor communication which results from a one-way communication without response.

The steps of communication mentioned above promotes interpersonal communication using unique methods of communication. This concept or model of communication describes effective business communication and private conversations across all fields of study.

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Filed Under: Introduction Tagged With: Elements of communication process, Measning of Communication process, Steps of communication Process, What is Communication Process

Reader Interactions

Comments

  1. mubarak yusuf says

    October 8, 2015 at 10:47 pm

    communications simply means is a process by sending data or information though media techenically or locally

    Reply
    • Stephanie Tallerdy says

      June 13, 2023 at 9:51 pm

      To me that is very true since email seems to be the way everyone communicates now.

      Reply
  2. Stan Arnold says

    March 26, 2016 at 7:19 pm

    I’m a professional copywriter, and I found parts of this impossible to understand. Points 2,3 and 4 need some serious clarification work. Sorry, but I’d be fired if I wrote anything as confusing as this. Still everyone else seems to get it. Maybe I should have stuck with my human cannonball act.

    Reply
    • harry says

      May 13, 2019 at 3:58 pm

      shup u header

      Reply
  3. Evans Agebakhoe says

    April 15, 2016 at 3:46 pm

    Thanks so much.it has improved my understanding of the content matter..

    Reply
    • Gramhussein Habibu Faisuali says

      September 2, 2019 at 9:14 pm

      Really

      Reply
  4. Davies says

    April 17, 2016 at 6:21 am

    Thank you so much for this kind of summary………. It has helped me so much in my assignment

    Reply
  5. Ahmed optimism says

    April 23, 2016 at 2:48 pm

    Thanks you very much, this has enlight me of what communication process all about

    Reply
    • Ramona B. says

      June 23, 2023 at 12:29 am

      Very helpful to me to understand the process of communication in various ways.

      Reply
  6. ackim peter banda says

    April 29, 2016 at 9:42 pm

    Very well sumarized so helpfull

    Reply
  7. THEOPHELUS says

    May 13, 2016 at 4:11 pm

    Very Useful, u are a life saver

    Reply
  8. omoshalewa Muritala says

    May 30, 2016 at 11:18 pm

    Thank you so much it’s brief and simple

    Reply
  9. lawaiza khan says

    June 1, 2016 at 3:33 pm

    thanks a lot. now i m feeling good…

    Reply
  10. DOMINIC says

    June 19, 2016 at 1:56 pm

    THANKS ALOT.MY TAKE AWAY ASSIGNMENT IS NOW OVER!

    Reply
  11. Antonette says

    June 28, 2016 at 9:00 pm

    Thanks 4 the information 🙂 i got the components of communication . Nice 🙂

    Reply
  12. cleinard says

    June 29, 2016 at 4:53 pm

    Thx for more communication procces.. I learned so much….

    Reply
  13. Titus Milka says

    July 22, 2016 at 1:03 am

    Thanks for the knowledge i have gained, love it

    Reply
  14. Rhoda Jegeda says

    August 9, 2016 at 9:11 pm

    Thanks a lot, you have increased my understanding according to what communication is all about

    Reply
  15. Rhoda Jegeda says

    August 9, 2016 at 9:16 pm

    In short i can say communication is between two parties which is a sender and a receiver when they are transferring the information from one to another.

    Reply
  16. Kamba John says

    August 27, 2016 at 12:38 am

    Thank you. I have learnt more

    Reply
  17. nany milly says

    November 21, 2016 at 5:08 pm

    thaxs ver much fot the communication process,my course work is nw done

    Reply
  18. PONYOCHI KUNYOBO says

    November 29, 2016 at 12:57 am

    Thanks. This has enriched my book; the essence and essentials of communication. You have increased my understanding.

    Reply
  19. Anuththara says

    November 29, 2016 at 8:26 pm

    Thanks for the information & it’s brief & simple

    Reply
  20. purity says

    November 30, 2016 at 9:23 pm

    how many pillars do we have in communication process. kindly help me understand

    Reply
  21. Jaydip says

    December 8, 2016 at 6:44 pm

    This is very good. thanks.

    Reply
  22. David mweko says

    December 10, 2016 at 5:07 pm

    i’m really contradicted by these points, they are quite different from the ones in the books

    Reply
  23. hoyce says

    December 29, 2016 at 2:27 pm

    thanx a lot u have made my test in communication process

    Reply
  24. heamen asegid says

    January 22, 2017 at 1:55 am

    Wow,i can get it all i’ve find.thank u very much.it is briefly written paper for me.

    Reply
  25. Ephraim kalyalya says

    February 7, 2017 at 6:23 pm

    thanks now i can mention that stages and express on it

    Reply
  26. tigabu belachew says

    February 9, 2017 at 10:34 am

    thank you !!!

    Reply
  27. Tann says

    February 11, 2017 at 7:11 pm

    Give me specific example of each process please!!?

    Reply
  28. zainab abubakar says

    February 27, 2017 at 3:08 pm

    communcation is the process of sending and receiving information [massege]and it includes all the way and manner through which we can let other people know and share our exprience.

    Reply
  29. Oestinah van Harry says

    March 8, 2017 at 4:48 pm

    well said and easily understandable

    Reply
  30. MASENGESHO Pascal says

    March 11, 2017 at 7:02 pm

    THANK YOU FOR CLARIFICATION , WE GET SOME NEW INFORMATIONS

    Reply
  31. ONGELE JOSEPH says

    March 12, 2017 at 1:50 am

    helpful and precise notes!

    Reply
  32. Afolabi Odunola says

    March 28, 2017 at 2:27 pm

    Diagram of concept of communication

    Reply
  33. PHIRI VINCENT says

    April 20, 2017 at 3:04 pm

    cool and grt,,,,my headache has ceased due to overwhelming assignment i had abt communication process,,,,,thanks…….

    Reply
  34. DANIEL KIRIMI says

    August 17, 2017 at 5:07 pm

    awesome,you have mightly helped me in research,and for that reason am very grateful.

    Reply
  35. konga Harriet says

    September 5, 2017 at 4:40 pm

    so great,am happy i have got to know more abt communiation process,now my course work is done,thxs alot.

    Reply
  36. nitesh sen says

    October 8, 2017 at 10:38 pm

    It’s good summary to understood communication thank you so much

    Reply
  37. bert gordan says

    October 12, 2017 at 6:36 am

    reading this made my soil myself

    Reply
  38. Ahmad says

    November 1, 2017 at 5:27 am

    Communication is good to know what’s going on around you

    Reply
  39. Norah nanyangwe says

    November 10, 2017 at 5:34 am

    This has been helpful… Thank you

    Reply
  40. KUPILA NATHANIEL says

    November 11, 2017 at 3:47 pm

    thank you very much,,.

    Reply
  41. Andel bravo says

    November 20, 2017 at 3:20 am

    Finally i got it!!

    Reply
  42. Hassan Barrie says

    May 16, 2018 at 8:24 pm

    This is wonderful. My problem with assignment on communication process is finally solved. Tnk u guys

    Reply
  43. Adamu Isah says

    April 17, 2019 at 10:25 pm

    that is well understand

    Reply
  44. Kenson Kueth Biel says

    May 14, 2019 at 3:59 pm

    Thank you very much for that skill.
    it would help us alot

    Reply
  45. Chiyenge B says

    May 18, 2019 at 2:03 am

    Thank you so much for the information. It has made my work easier.

    Reply
  46. George TINGKE says

    July 11, 2019 at 7:07 am

    Great piece of information…its helpful!
    thank you

    Reply
  47. Suleiman says

    September 1, 2019 at 7:00 pm

    this is really lovely

    Reply
  48. Victoria Tenguson says

    September 3, 2019 at 8:59 pm

    Very helpful indeed thank a lot

    Reply
  49. MAXWELL CHIBWATIKO says

    October 25, 2019 at 12:47 am

    THANKS FOR YOUR IDEA

    Reply
  50. Doris zulu says

    February 23, 2020 at 1:09 am

    Comment: thanks very much for the help

    Reply
  51. Kapanga says

    June 3, 2021 at 5:59 pm

    Thanks alot….it has make my day🆒

    Reply
  52. Ramona B. says

    June 23, 2023 at 12:33 am

    Very good description of the way communication is done and received.

    Reply
  53. Debbie says

    June 26, 2023 at 10:42 pm

    Very informative for understanding communication in this time of age.

    Reply
  54. Austine Mudenda says

    October 10, 2023 at 12:27 am

    thank you just learnt alot

    Reply

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