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You are here: Home / Types of Communication / What is Vertical Communication? Advantages and Disadvantages of Vertical Communications

What is Vertical Communication? Advantages and Disadvantages of Vertical Communications

Posted By The Business Communication 17 Comments

Vertical communication is the type of communication where information or messages flows between or among the subordinates and superiors of the organizational. Vertical communication can be subdivided into upward communication or down-top communication and downward communication or top-down communication. Some important definitions of vertical communications are given below:

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  • Advantages of Vertical Communication
  • Disadvantages of Vertical Communication

According to Stoner and his associates, “Vertical communication consists of communication up and down the organization’s chain of command.”

According to Bovee and his associates, “Vertical communication is a flow of information up and down the organization’s hierarchy.”

According to Ricky W. Griffin, “Vertical communication is the communication that flows both up and down the organization, along formal reporting lines.”

The graphical presentation of vertical communications is as follows:

The flow of vertical communication
So, vertical communication is the communication where information or messages flows within the top level of the organizational structure and bottom level of the organizational structure.

Advantages of Vertical Communication

Without communicating with superiors and subordinates, no organization runs a single day. Communication between the upper level and the lower level employee is very much essential for organization. Some advantages of vertical communication system are as follows:

  • Conveying message of subordinate: Through upward direction of vertical communication system, the upper-level management covey their suggestions, complains and recommendations to the subordinates.
  • Maintains good labor-management relations: There is a systematic flow of information under his communication system, so a good relationship can be developed between superiors and subordinates.
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  • Maintains organizational discipline: There is a chain of command in vertical communication system. So, a sense of discipline may be developed among the employees.
  • Explaining policies and plan: Through vertical communication system, upper-level management can send the policies and procedures to the subordinates.
  • Effective decision making: Superiors needed various information to take decision making in the organization. With the help of vertical communications, superiors collect information from subordinates.
  • Help in decentralizations: Duties and responsibilities can be delegated among departments thorough vertical communication.
  • Avoid by-passing: Under this communication system superior and subordinates exchange message directly. So there is no chance to by-passing.
  • Maintains chain of command: proper chain of commands is easily maintained through vertical communication system.
  • Assigning jobs and evaluating performance: Vertical communication facilitates job assignment and job evaluation of the employees.
  • Increase efficiency: Necessary instructions are sent to subordinates and they perform their duties and responsibilities accordingly that is help to increase efficiency both superior and subordinate.

What is Vertical Communication

Disadvantages of Vertical Communication

In spite of having many advantages vertical communication, there are some disadvantages which are given below:

  • Delay process: Vertical communication system is a delay process. It maintains long chain of command in large organization to exchange information.
  • Disturbing discipline: In this communication, if the boss’s role of direction is seen by doubtful eyes by the subordinates, the chain of command and discipline may be broken.
  • Efficiency reduces: Downward direction of vertical communication is commanding in nature. So, there is no opportunity of the workers to become efficient.
  • Loss or Distortion of information: Information may be fabricated by the employees to maintain lengthy channel. So, through his communication information may lose its originality.
  • Reduces relationships: By this communication system relationship between superior and sub-ordinate may be reduced due to inability and inefficiency.
  • Slowness system: Vertical communication is the slowest communication method because it requires passing through the various levels of an organization. For this, it may become ineffective.
  • Negligence of superiors: In this communication, superiors can neglect to send messages to their subordinates.
Vertical communication is the most effective way to communicate with your company’s employees. Vertical communication is also known as business communication, for business purposes. This is the type of communication which you make to your employees directly.
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Filed Under: Types of Communication Tagged With: Advantages, Disadvantages, Vertical Communication, What is

Reader Interactions

Comments

  1. aleck says

    March 12, 2018 at 9:23 pm

    nice explanation of vertical communication, thank you

    Reply
  2. reile jovia says

    July 24, 2018 at 11:45 pm

    good ..
    so educative

    Reply
  3. md.lachu says

    September 8, 2018 at 10:50 am

    very good

    Reply
  4. Ian oduor says

    November 8, 2018 at 2:58 pm

    Satisfied thanks

    Reply
  5. Mwetta jr says

    December 4, 2018 at 11:41 pm

    Ooooh thanks alot

    Reply
  6. Ekemini Nyong says

    February 21, 2019 at 6:09 pm

    Thanks

    Reply
  7. becky says

    March 8, 2020 at 4:36 pm

    simple language,understandable.thanks

    Reply
  8. jaelana says

    April 8, 2020 at 2:48 am

    hi ,i think it was a pretty understandable article

    great job

    Reply
  9. swiznaye murwira says

    September 19, 2020 at 2:53 pm

    Understandable
    Well done!!!

    Reply
    • Kimberly KT says

      June 1, 2022 at 5:58 pm

      Thank you 💕

      Reply
  10. Duncan says

    September 27, 2020 at 12:06 pm

    Thanks alot it’s well understandable

    Reply
  11. Hassan Kenny says

    February 8, 2021 at 5:55 pm

    Well done

    Reply
  12. patrick says

    July 29, 2021 at 3:04 pm

    very helpful …thank youuu

    Reply
  13. Phiwe Izalobuhle Ndlovu says

    August 15, 2021 at 7:11 pm

    Wow what a great source, l was greatly assisted thanks a lot😊

    Reply
  14. Iddi h awesi says

    December 5, 2021 at 2:36 am

    Good explanation

    Reply
  15. Pascal Laurent Mwaweza says

    April 7, 2022 at 10:02 pm

    It is well understood

    Reply
  16. 11 WINNER APK says

    November 3, 2024 at 10:41 pm

    Great insights on vertical communication! I appreciate how you highlighted both the advantages and disadvantages. It’s crucial for organizations to find the right balance to ensure effective information flow. This post has given me a lot to think about in terms of improving communication within my team. Thank you!

    Reply

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