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    Home » Horizontal Communication » Advantages and Disadvantages of Horizontal Communication

    Advantages and Disadvantages of Horizontal Communication

    By Masudur Rashid11 Comments3 Mins Read Horizontal Communication Internal Communication Non-Verbal Communication
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    Advantages of Horizontal Communication

    Horizontal communication is essential for smooth functioning of organizational activities and for interdepartmental coordination. This type of communication is especially important for larger-scale enterprise. The followings are the main benefits that can be derived from horizontal communication.

    • Coordination: Organizational activities are divided into various departments or groups. Horizontal communication facilities coordination of various departmental activities so that organization can reach its ultimate goal.
    • Reducing Misunderstanding: Misunderstanding and conflict among the mangers and staffs are very common in organizational life. Horizontal communication helps to reduce possible misunderstanding and conflict though meeting, discussion, face to face conversation etc.
    • Strengthening group efforts: Group efforts and teamwork are essential prerequisites for organizational success. Horizontal communication helps in reducing conflicts, controversies, and differences in opinions and thus establishes consensus among the managers and workers concerned. This consensus strengthens group efforts and team spirit in the organization.
    • Performing interdepartmental communication: Horizontal communication occurs between people at the same level in various departments. Therefore interdepartmental communication occurs smoothly.
    • Gaining benefits of informal communication: Though horizontal communication is formal in nature, it enjoys some degree of informality in exchanging information as the senders and the receivers hold same position, status and honor.
    • Distortion-free communication: Horizontal communication is usually free form distortion. Since the sender and the receiver of horizontal communication can exchange information directly, there is no possibility of distortion of message.
    • Bringing dynamism in workplace: Horizontal communication helps to overcome misunderstanding and confects among the managers. It creates an environment of cooperation, teamwork and team spirit. This brings dynamism in performing organizational activities.

    In conclusion, we can say that flow of information through horizontal communication channel is inevitable for organizational success. In the present complex business world, efficient functioning of a large business organization mostly depends on effective horizontal communication.

    Horizontal Communication

    Disadvantages of Horizontal Communication

    Though horizontal communication is essential for smooth functioning of an organization, it is not completely free form defects or flaws. Followings are the possible drawbacks of horizontal communication.

    • Rivaling attitude: Horizontal communication occurs between the people at the same rank and position. If there exists any hostility or rivalry between them, they will not exchange information spontaneously. Moreover, they will conceal their information intentionally to deprive someone from the real news.
    • Interdepartmental conflict: The success of horizontal communication depends on good relationship between sender and receiver. If there is any conflict, distrust or suspicion between them, horizontal communication will be ineffective.
    • Discouraging attitude of top management: In some cases, top managers discourage horizontal communication thinking that workers may become friendly with one another and may create threat for the management.
    • Ignoring vertical communication: More concentration on horizontal communication may work as substitute of upward and downward communication. In that case upward and downward communications are ignored.

    At last, we can conclude that the above stated factors can diminish the utility of horizontal communication. So the persons concerned should be well aware of those factors when they communicate horizontally.

    Advantages of Horizontal Communication Disadvantages of Horizontal Communication
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    👋 Hi, I am Masudur Rashid. I studied Management (Honors and Masters) but my real passion has always been Business Communication. Through this blog, I share simple tips, lessons, and resources to help students and professionals communicate with confidence.

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    View 11 Comments

    11 Comments

    1. Wasswa isaac on August 29, 2018 1:17 am

      Thanks for good work

      Reply
    2. Dan Owang' on September 5, 2018 9:40 am

      Good work.

      Reply
    3. KING STIFLER on November 2, 2018 9:43 pm

      GOODV ENOUGH BECAUSE IT HAVE GOOD ENLIGHTMENT

      Reply
    4. Ronald paris on November 8, 2018 1:54 pm

      Thanks for your efforts please

      Reply
    5. natty on September 12, 2019 3:24 am

      Thank you this is really helpfull

      Reply
    6. Levi Sikanyika on September 5, 2021 11:32 pm

      Thank you amazing notes

      Reply
    7. Arva on September 14, 2021 9:32 am

      So helpful

      Reply
    8. Thomas Odongo on November 2, 2021 7:52 am

      Thanks , you’ve enlightened me

      Reply
    9. Nawal on November 9, 2021 10:20 am

      I enjoyed your easy meaningful about everything I searched in your website 😍. Finally am grateful for you 👍.So please add in your website dear as a member of that business news communication 🤗.

      Reply
    10. Frank Juma Samwel on November 16, 2021 3:39 pm

      What is the name of the book you have ?used

      Reply
    11. Alok on December 14, 2021 10:16 pm

      Really really ! Big star for us . A very satisfying notes for us . Thnx u soo much

      Reply
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