Author: Masudur Rashid

When was the last time you received a handwritten thank you note? Chances are, you still remember it. Why? Because gratitude sticks in the mind longer than most things. In business, this principle works even better. A simple thank you letter to clients can strengthen relationships, build loyalty, and keep customers coming back. In an era when businesses compete fiercely for attention, saying thank you can be your secret weapon. Unlike a quick thank you in conversation, a formal thank you letter adds a professional touch that shows effort and sincerity. It is much more than good manners, it is…

In any workplace, communication works like the nervous system of a body. It carries ideas, instructions, and feedback that keep everything alive and moving. Without the right flow of information, even the smartest team may struggle. That is why organizations rely on three key communication directions: upward, downward, and horizontal. Each of these flows plays a unique role. They shape how leaders and employees share thoughts, how policies are spread, and how teams collaborate. In this article, we will compare upward vs downward vs horizontal communication and highlight their key differences. By the end, you will see why mastering all…

Here you will get a brief definition of types of communication Question and answer. What is vertical communication? Ans. Vertical communication is the communication where information flows within the top level of the organizational structure and the bottom level of the organizational structure. What is downward communication? Ans. Downward communication is the communication where information flows from the top level of the organizational structure of the bottom level of the organizational structure. What is upward communication? Ans. Upward communication is the communication where information flows from the bottom of the organizational structure from the top of the organizational structure. What…

Have you ever played a game of “Chinese Whispers”? You say something to one person, they tell another, and by the time it reaches the last person, the message sounds completely different! Something similar can happen in offices when communication flows up and down through different levels of hierarchy. This, my friend, is where vertical communication comes in. Vertical communication is one of the most common types of communication in any organization. It connects managers, supervisors, and employees in a structured flow of information. It has many advantages, but it also brings a few disadvantages that can slow down communication.…

Solicited application for fresh graduates (inexperienced candidate) In the Daly Star of February 03, 2019, Sonali Bank invites application for the post of management trainee. Write an application addressing the Head of Human Resources Department, Sonali Bank, Motijheel, and Dhaka. February 5, 2019 Head of Human Resources Department Sonali Bank 73/3, Motijhel Commercial Area Dhaka, Bangladesh Subject: Application for the post of Management Trainee Dear Sir/Madam, You have advertised in “The Daily Star” of February 03, 2019, for an ambitious and hard working management trainee. My BBA degree in Management and MBA degree in Human Resource Management fit well with…