Author: Masudur Rashid

Communication skills are the ability to use language (receptive) and express (expressive) information. Communication skills include lip-reading, finger-spelling, sing language; for interpersonal skills use, interpersonal relations. Communication skills represent those skills with which people use to communicate with others. Communication skills refer to the repertoire of behaviors that serve to convey information for the individual. Communication skills are the ability an individual displays inconsistently demonstrates the ability to effectively communicate with clients, colleagues, subordinates, and supervisors in professional manner and in the department. Communication skills are generally understood to be the art or technique of persuasion through the use of…

Every workplace loves the idea of open communication, but in reality, employees often hold back their thoughts. The reason is simple: leadership sets the tone. If leaders do not listen, no one feels safe to talk. Upward communication is critical for problem-solving and innovation, but it thrives only when leaders create the right environment. This article discusses leadership styles that promote upward communication, highlighting how they foster trust and empower employees to share their ideas. For a deeper look at building psychological safety, you can check out our post on psychological safety and upward communication, as it lays the foundation…

Have you ever wondered why banks seem obsessed with paperwork? Even for a simple request, they want it in writing. That is because in the banking world, nothing is more important than official records. And the most reliable record of all is a letter. In simple terms, a letter in connection with a bank is a formal written communication between the bank and its customers, or sometimes between two banks. It covers everything from opening an account to sanctioning a loan or even resolving a complaint. This article will guide you through the meaning, types, structure, principles, and future of…

Have you ever thought about how often we rely on written words to connect, explain, and share ideas? From emails and business letters to WhatsApp messages and meeting minutes, written communication is everywhere. In the world of business, it plays an even more critical role. But what exactly is written communication, and why is it so important? Let’s explore this in a simple and engaging way. What is Written Communication? Written communication refers to the process of conveying information through written symbols, usually in the form of letters, emails, reports, or memos. In other words, it is the use of…

In every workplace, communication is the glue that holds everything together. It connects teams, builds trust, and keeps work moving in the right direction. But have you ever thought about who plays what role in this process? Understanding business communication roles is like knowing who’s who in a well-organized orchestra. Each person has a part to play, and when everyone performs in harmony, the result is smooth, effective communication. Before exploring these roles, you might want to refresh your basics with what is business communication. Once you understand the foundation, you’ll see why defining roles matters so much. Understanding Business…