Author: Masudur Rashid

1. What do you mean by media or channel of communications? Ans. Media or channel of communication it the means or ways that are used to transmitting the message or information form sender to the receiver. 2. What do you mean by written communication? Ans. Written communication is the process of communication in which messages or information is exchanged or communicated within sender and receiver through written form. 3. What is business letter? Ans. Business letter refers to formal written letter where business related issues and information are exchanging with the suppliers, customers, clients, banks, insurance companies, government agencies and…

A claim letter possesses the general qualities of a good commercial letter like completeness, conciseness, use of easy and simple language, etc. however, a good claim letter is one that has the following characteristics: Characteristics of Good Claim Letter Fair claim: An effective claim letter contains a realistic, fair and honest claim or request. If the buyer makes any unfair claim, it proves his dishonesty. As a result business relationship between buyer and seller may end. Showing confidence upon the seller: The buyer should be confident that seller will accept his claim. Such confidence will motivate the seller to settle…

Your inquiry email is only as good as its subject line. Think about it: if the subject line fails to grab attention, the recipient might not even open the email. You could have the perfect message inside, but if it looks boring or confusing in the inbox, it will get buried. So today, we are going to fix that problem. I will show you exactly what makes a strong subject line, what mistakes to avoid, and give you 50 professional examples that you can start using right away. Ready to make your inbox shine? Let’s go. Why Subject Lines Matter…

We often think of communication at work as something official. Emails, memos, or meetings usually come to mind. But let us be honest, most of the time, people learn more from a quick chat in the hallway or a casual message on WhatsApp. This type of exchange, known as informal communication, is natural and fast. Now here comes the tricky part. Informal communication is powerful, but without ethics, it can be dangerous. A joke may cross the line, a rumor may damage trust, or private details may spread without consent. That is why understanding the ethics in informal communication is…

Feedback plays a powerful role in communication because it helps people understand what works and what needs attention. We use feedback every day, whether we notice it or not. If you ever said, the presentation felt a bit long, you already shared feedback. Above all, good feedback improves clarity and reduces confusion in any workplace. Despite its importance, many people still struggle to give or receive feedback. So let us explore the essential principles and simple guidelines that make feedback effective and easy to follow. Principles of Effective Feedback Clarity Clear feedback feels like a clean window. You can see…