What is order cancellation letter? | Specimen of order cancellation letter

Meaning of order cancellation letter: When the buyer writes letter to the seller requesting him not to deliver the ordered goods, it is called letter of order cancellation. Generally, customer places orders for delivering some specific goods in his address. Having been received an order from customer; the seller takes step to deliver goods immediately. Because, delay in delivery can cause the customer to do business elsewhere. However, after placing the order, the customer may be unwilling to get the delivery. In this situation, the customer writes a letter to the seller canceling the previously placed order. This letter is known as letter of order canceling the previously placed order. This letter is known as letter of order cancellation.

Causes of order cancellation

A potential buyer may cancel his order on the following grounds:

  • I f the seller fails to deliver goods within the specified time
  • If the prices of ordered products continues to decrease
  • If the demand of the ordered items declines gradually
  • If the customer gets an offer from elsewhere to buy the same product at a lower price
  • If the customer decides to discontinue his business

Contents of order cancellation letter

A letter of order cancellation usually conations the following:

  • Date and reference of the order letter placed earlier
  • A direct request to cancel the order
  • Cause of canceling the order
  • A declaration stating his unwillingness to receive goods if the seller delivers
  • Regretting for any inconvenience of seller caused due to cancellation of order
  • Expressing the hope of maintain business relationships in future
  • Assuring to compensate any loss suffered by the seller due to order cancellation through future business dealings

Specimen of order cancellation letter

Assume that you have placed an order to A. K. Electronics (Pvt. ) Ltd. 33, Nowabpur, Dhaka, to supply some electronic goods. Write a letter canceling your order as you have decided not to do business in this line.

What is order cancellation letter-Specimen of order cancellation letter

What is order cancellation letter-Specimen of order cancellation letter

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